Privacy Notice

1. Who are we, and what do we do?

1.1. We are Peekviewer, a brand operated by PLATINUM ROOT5 MEDIA LLC, located in the United States.

Peekviewer is a subscription-based private Instagram viewer that allows anonymous viewing of Instagram content without requiring you to log in or have an Instagram account. We operate entirely independently from Instagram. Subscription options are available for 1, 3, or 12 months, with additional paid services and a 14-day refund guarantee.

Email: [email protected]

Data protection inquiries: [email protected]

Company name: PLATINUM ROOT5 MEDIA LLC

Address: 12747 Olive Blvd, Ste 300B St. Louis, MO 63141-6269, United States

2. What is covered in this Privacy Notice?

2.1. This Privacy Notice applies to all users globally and explains:

• What data we collect when you use our Site and Service
• How we process, store, and protect that data
• Your rights concerning your personal data
• It governs all personal data collected using Peekviewer, regardless of your location

3. How do we treat minors?

3.1. Our Site and Service are not directed to individuals under the age of 18. If we learn that a minor has provided personal data without parental consent, we will promptly delete such data and terminate the related account.

4. What information do we collect?

We collect two main categories of data:

• Data you provide to us directly
• Data collected automatically when you interact with our Site

4.1. Data you provide us with:

When you register for or update your Peekviewer account, you may provide:

• Email address
• Payment method
• Parts of your credit card number
• Name on card
• Credit card expiration date

Data collected automatically:

• Device data: Technical details about your device and its connection to the internet, including IP address, browser type, and operating system
• Usage data: Pages visited, time spent on the Site, and interaction patterns

4.3. Mandatory processing:

Some data is essential for providing our Service. If you object to processing this data, certain features may be unavailable.

5. How do we process and use your information?

We process your data to:

• Create and manage your account
• Provide and improve our services
• Verify identity and maintain security
• Detect and prevent fraud
• Troubleshoot issues and fix bugs
• Offer customer support
• Communicate with you about your account or services
• Fulfill legal obligations
• Conduct research and development to enhance features and security

5.1. Research and development.

We gather data to create and maintain your Peekviewer account and enable access to our Site and Services. We also use this data to verify your identity, enhance platform security, and improve the quality of our service over time.

5.2. Service delivery.

We collect data to tailor your experience and continually improve our services. This data helps us:

• Set up and manage your account
• Ensure you can securely access our Site and Services
• Troubleshoot issues, fix software bugs, conduct data analysis, run tests, and monitor usage trends
• Verify your identity when necessary

5.3. Safety and security.

We use data to protect the safety, integrity, and proper functioning of our services. This includes detecting and preventing fraud, protecting against abuse or misuse, and securing user accounts from unauthorized access.

5.4. Customer support.

We use the information we collect to provide customer support services. This allows us to:

• Address your inquiries promptly
• Resolve issues related to our services or your subscription
• Monitor and improve our support quality and overall service experience

5.5. Communications from Peekviewer.

We may use your contact details to reach out to you regarding our services, including:

• Updates about new features or enhancements
• Information on promotions or offers related to Peekviewer
• Notifications about changes to our service terms or policies

5.6. Legal compliance.

We collect and use data to fulfill our legal obligations. This may include retaining certain information for accounting or tax purposes, resolving disputes, investigating claims related to our Site and Services, or complying with requests from law enforcement or regulatory authorities.

5.7. Ongoing improvement and innovation.

The data we collect is also used for research, analysis, and product development. This helps us improve service reliability, introduce new features, enhance security, and ensure Peekviewer continues to meet user needs effectively.

6. Why do we collect your data?

We collect and process your personal data for several lawful reasons, including fulfilling our contractual obligations, complying with legal requirements, and pursuing legitimate business interests, and based on your consent.

6.1. Contractual obligation.

We process your data to provide the services and features you request. Certain information is necessary for you to access and use our Site and Services. As part of this contract, we require:

• Data you provide during registration to create and maintain your Peekviewer account and to offer customer support
• Billing and payment details for processing subscriptions, invoicing, and verifying your identity

6.2. Legal compliance.

To lawfully operate and offer our services, we must comply with legal obligations in the jurisdictions where we operate. We are required to collect, process, disclose, and retain certain personal data under applicable laws. This may include sharing information with law enforcement or responding to valid legal requests for data disclosure.

6.3. Legitimate interest.

We process personal data based on our legitimate business interests, which include:

• Preventing, detecting, and addressing fraud or abuse of our services
• Analyzing user engagement for statistical and operational purposes
• Improving our existing services and developing new features
• Conducting research and analysis to enhance user experience and security
• Enforcing our Terms of Service and protecting our legal rights

6.4. Consent.

In some cases, we collect and process your data based on your explicit consent, which you can withdraw at any time. However, withdrawing consent may limit your ability to use certain features or services that depend on that data. We typically request your consent for:

• Features that personalize or enhance your experience
• Optional services or promotional communications
• Allowing us to contact you for non-essential updates

7. Who do we share your data with, and how is it disclosed?

We may share your data in business transfers, with service providers, for legal reasons, or with your consent. We work with third parties under strict agreements to protect your data.

7.1. Business transactions.

We will never sell your personal data to any third party. However, in the event of a merger, acquisition, or significant corporate restructuring involving Peekviewer, we may transfer your personal data to the new entity or to a purchaser acquiring all or a substantial portion of our assets related to this application. In such cases, we will notify you prior to the transfer, and a new Privacy Notice will govern the handling of your personal data.

7.2. Service providers and business partners.

We work with trusted third-party service providers and vendors who use industry-standard encryption and authentication methods to protect your personal data. When sharing your data with these partners, we ensure that strict data protection agreements are in place. These partners may include, but are not limited to:

• Cloud storage providers
• Payment processors
• Marketing partners
• Consultants, legal advisors, and other professional service providers

7.3. Legal obligations.

We may disclose your data when required to do so by applicable laws, regulations, legal processes, or government requests, or when disclosure is necessary for safety, fraud prevention, or other similar concerns. This may involve providing information to law enforcement agencies or other governmental authorities.

7.4. With your consent.

We may share or disclose your personal data if we have clearly informed you of the reason and obtained your explicit consent before doing so.

8. Do we use cookies and tracking technologies?

Yes, we use cookies for:

• Site functionality
• Analytics and performance tracking

Cookies do not personally identify you. You can manage or disable cookies in your browser settings.

8.1. Cookies typically do not allow us to identify you personally.

We primarily use session cookies to store your preferences, which expire once you close your browser. These cookies are generally employed for analytical purposes. If you'd like to manage or disable cookies, you can do so through your browser settings on any device you use. Since each browser has a slightly different process, these options are usually found under the "options" or "preferences" menu. Below are links to guide you on how to adjust cookie settings for various browsers:

• Internet Explorer

• Firefox

• Microsoft Edge

• Chrome

• Safari

9. How is your data managed and protected?

• Data is stored securely within the United States jurisdiction
• Encrypted using RSA 4096-bit and AES 256-bit encryption
• Transferred over HTTPS
• Retained only for as long as necessary to provide the service, with limited retention for legal or accounting purposes

9.1. Data storage.

Your data is securely stored on servers located within the United States for as long as you maintain an active Peekviewer subscription or use our services. We apply strict technical and organizational measures to safeguard your personal data against unauthorized access, loss, or damage. If you believe your data may be at risk, please notify us immediately at [email protected].

9.2. Account expiration & deletion.

If your subscription expires or your account becomes inactive, any stored data will be removed from your profile within one month. You can also request account deletion via your account settings. Once requested, your account and associated personal data will be permanently removed from our systems within 30 days or sooner. In certain cases, we may retain limited information for legal, accounting, audit, or fraud prevention purposes.

9.3. Data security.

We maintain physical, electronic, and procedural safeguards designed to ensure the ongoing confidentiality, integrity, and availability of your personal data.

9.4. Data encryption.

All personal data is encrypted using RSA (4096-bit) and AES (256-bit) encryption standards. Public encryption keys are stored openly, while private keys are securely stored in encrypted form. Passwords are hashed using the MD5 algorithm, and only the resulting hash is stored. All data is transmitted securely via HTTPS and immediately processed on our servers without being stored unencrypted on disks.

10. Is your data transferred to other locations?

10.1. As part of our global operations, your data may need to be transferred outside the United States. When this occurs, we ensure that all necessary measures are in place to safeguard your data, including using standard contractual clauses approved by the European Commission.

11. What rights and choices do you have regarding your data?

You have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Object to certain processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

11.1. Your rights.

When you share your personal data with us, you retain specific rights that give you control over how your data is collected, used, and stored. If you have any questions or wish to exercise these rights, please contact us at [email protected], and we will assist you promptly.

11.2. Access.

You have the right to request information about the personal data we process about you, including a copy of the data we hold.

11.3. Rectification.

You have the right to correct any inaccurate or incomplete personal data we hold about you.

11.4. Data portability.

You may request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and have that data transferred to another provider if technically feasible.

11.5. Erasure.

You have the right to request the deletion of all personal data we hold about you. However, some information may be retained where necessary for legal, regulatory, or legitimate business purposes.

11.6. Restrict processing.

You can request that we temporarily or permanently stop processing some or all of your personal data, depending on the circumstances.

11.7. Object processing.

You have the right to object to the processing of your personal data if it is carried out for direct marketing purposes or based on our legitimate interests, depending on your specific situation.

11.8. Lodge complaints.

You may file a complaint with the relevant supervisory authority if you believe we have mishandled your personal data or acted in violation of applicable data protection laws.

11.9. Automated decision-making.

You have the right not to be subject to decisions made solely through automated processes, including profiling, if such decisions produce significant legal or personal effects on you.

12. How do we update this Privacy Notice?

We may update this Privacy Notice from time to time. We encourage you to check for any updates regularly to stay informed.

12.1 We may update this Privacy Notice from time to time to ensure ongoing legal compliance, reflect changes in our Service, or address new business practices. The revised version will be published on our website when updates occur, and the "Last Updated" date will be amended accordingly.

If we make significant changes to how we collect, use, or protect your personal data, we will notify you directly via email. We strongly encourage you to review this Privacy Notice periodically to stay informed about any updates.

If you do not agree with the updated terms, you always have the option to stop using our Service. Additionally, we will keep earlier versions of our Privacy Notice accessible so you can review exactly what has changed over time.